Introduction

At Oak & Hills, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

We may update this policy from time to time by revising this page, so we encourage you to review it periodically to stay informed about any changes.

Information We Collect

We may collect the following types of information when you visit our website or contact us:

• Your name and contact details (such as email address and phone number)

• Demographic details like postal code, preferences, and interests

• Other information that helps us improve our products, services, and communication with you

How We Use Your Information

We collect this information to better understand your needs and provide you with the best possible service. Specifically, we may use it for:

• Internal record keeping and order management

• Improving our products, services, and website experience

• Sending updates about new products, promotions, or offers that may interest you (only if you’ve opted in)

• Following up for customer service or market research purposes

Security

We take the protection of your personal information seriously. To prevent unauthorized access, disclosure, or misuse, we maintain appropriate physical, electronic, and administrative safeguards to protect the information we collect online.

Links to Other Websites

Our website may include links to other websites for your convenience. Once you leave our site, we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any websites you visit.

Controlling Your Personal Information

You can choose to limit or withdraw consent for marketing communications at any time by contacting us at [email protected].

We will never sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.

You may request a copy of the personal information we hold about you. A small administrative fee may apply. To request this information or to correct any inaccurate details, please email us at [email protected].

Compliance with Canada’s Anti-Spam Legislation (CASL)

Oak & Hills complies with Canada’s Anti-Spam Legislation (CASL). We only send commercial emails or messages to individuals who have given explicit consent or where a business relationship already exists (implied consent).

If you unsubscribe from our emails or communications, you will be automatically removed from all future messages, and your consent will be considered withdrawn as of that date.